You may give us information about you by filling in forms on our Site or by corresponding with us. Such information includes your name, address, date of birth, banking information, email address, telephone number and identification documents.

With regard to each visit to our Site we may automatically collect technical information about you (including but not limited to the IP address used to connect your computer to the internet, your login information, your operating system and platform) and also information about your visit to our Site (including pages you searched, download errors, page interaction information and methods used to browse away from the page).

In addition to any personal information that you give to us, we also work closely with third parties (including, for example, credit reference agencies) and we may gather information about you from them.

We use the information held about you in the following ways:

• to verify your identity
• to carry out any obligations we may have arising from any contracts entered into between you and us;
• to allow us provide you with the information and services you request from us;
• to notify you about changes to our service;
• to determine your eligibility and if suitable, provide you (or permit selected third parties to provide you) with promotional information on a particular product or service (information on how to opt-out of such communications can be found under “Contacting You” section).
• to improve and to ensure our Site being presented in the most effective manner for you;
• to allow you to participate in interactive features of our services when you choose to do so;
• as part of our efforts to keep our Site safe and secure.

We may combine any information about you which we receive from other services with the information you give to us.

We may share your information with our affiliates which include companies that are owned or controlled by us or companies who have an ownership interest in us. If we share your data with our affiliate companies, we will take all reasonable steps to ensure that the same policies relating to privacy as set out in this document are applied to your personal information.

It may be necessary for us to share your information with selected third parties that assist us in providing our services to you. Such services may include the provision of software, database storage, identification check, and credit search software. Where it is necessary for us to share information in these circumstances, our non-affiliated third party service providers shall store your data confidentially and we shall take all reasonable steps to ensure that it is only used for the purposes of providing services as dictated by us.

We are committed to maintaining the highest standards of anti-money laundering and anti-fraud prevention and therefore in limited circumstances, or where we are under a duty to share your personal data in order to comply with a legal obligation, we may share your information with certain law enforcement and fraud protection agencies, credit reference bureaus or credit risk reduction.

We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.

We will contact you by telephone, email or mail for operational purposes relating to your account. We, or selected third parties, may also contact you to inform you about products and services which we believe may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by unsubscribing or contacting us.

The information that we hold about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. However, we use sophisticated website encryption technology to protect sensitive date that you submit to us online. We use this technology to reduce the risk of your data being intercepted by unauthorized persons during transmission. We also require that users of our Site go through an authentication process which requires you to enter a username and password. To reduce the risk of fraudulent access to our Site we strongly recommend that you use a secure password which is different to passwords you use for other websites or services.

The Act gives you the right to access information held about you. Under the Act, you may request that we send a copy of the information that we hold to you for a small processing fee (to meet our costs in providing you with the information as provided for under the Ac). Should you wish to make such a request please write us as using the following contact information:

FAO: Information Officer

Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.

We use Cookies when you access our website and lending platform to enhance user experience. Please read our Cookie Policy to learn more.

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected]